StickyBBQ (“we”, “our”, or “us”) is committed to respecting and protecting the privacy of all visitors and customers who use shop.stickybbq.com. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable data protection laws. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of information:
Personal Identifiers: such as your name, email address, phone number, and delivery details.
Payment Details: processed securely through third‑party payment providers (we do not store full payment card information).
Technical Data: including IP address, browser type, device information, and cookies.
Transaction History: records of purchases, preferences, and communications with us.
2. How We Use Your Information
Your personal information may be used for the following purposes:
To process, fulfill, and deliver your orders.
To communicate with you regarding your purchases, promotions, or account.
To improve our products, services, and website functionality.
To comply with legal obligations and protect against fraud, unauthorized transactions, or misuse of our services.
To send marketing communications, provided you have given consent (which you may withdraw at any time).
3. Disclosure of Information
We will not sell or rent your personal data. However, we may share information with:
Service Providers: such as payment processors, delivery partners, and IT support providers who enable us to provide our services.
Legal and Regulatory Authorities: where disclosure is required by law, regulation, or to protect our rights, property, and safety.
All third‑party service providers are contractually obligated to handle your data securely and only for the purposes specified by StickyBBQ.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings, though this may affect site functionality.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is entirely secure.
6. Your Rights
In accordance with applicable privacy laws, you may have the right to:
Request access to the personal data we hold about you.
Request correction or deletion of your personal information.
Object to the processing of your data for certain purposes.
Withdraw consent to marketing communications.
Requests relating to your personal data can be made by contacting us using the details below.
7. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the revised effective date.
8. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
info@stickybbq.com
Need any help!
Find answers to our most common questions about locations, ordering, delivery, and more. If you don’t see the information you need, please feel free to contact us directly - we’re always happy to help make your Sticky BBQ experience the best it can be.